Privacy Policy

Last updated: May 2026

EcoShip ("we", "our", or "us") provides an eco-friendly delivery badge tool for Shopify merchants. This Privacy Policy describes how we collect, use, and protect your information when you use our app.

Information We Collect

• Store Data: We access shipping and location information to identify and display eco-friendly delivery options at checkout.
• Order Data: We collect order and shipping method data via webhooks to power the Reports dashboard and eco adoption analytics.
• Merchant Settings: We store your badge configuration, eco method selections, and keyword rules to deliver the checkout experience.
• Usage Data: We may collect basic usage data to improve app performance and features.

How We Use Information

• To display the eco-friendly delivery badge at checkout next to qualifying shipping methods
• To power the Reports dashboard with eco order trends and shipping method analytics
• To save and apply your badge customization and eco shipping rules
• To improve app functionality and user experience
• To provide customer support

Data Sharing

We do not sell or rent your personal data. We do not share data with third-party AI or external processing services. All data is processed and stored within our own infrastructure.

Data Retention

We retain your data only as long as necessary to provide our services. When you uninstall the app, your store data is flagged for removal. You may request full deletion of your data at any time.

Your Rights

You have the right to access, update, or delete your data. To make a request, contact us using the details below.

Security

We take reasonable measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@orbitsdev.com